Summary of Qualifications
Overview
• 16 years of experience in Marketing, Sales, Business Development and PR for Latin America, 13 of them in management positions in leading Telecommunications’ (Fixed, Mobile and VAS) and IT Multinationals (with over USD 1 billion turnover), SMB of Food Services(retail). Experience with Web and TV.
• Development of Marketing and BD programs to improve brand presence that resulted in sales (up to 50% and 100%) and market share (from 13 to 20% and 40 to 60%) increase. Sales up to USD 15 million.
• Expertise in new markets development, account strategy, business models, value proposition and proposals (up to USD 50M). Planning and deployment of marketing/strategic plans, market communications, product portfolio promotion and adaptation in order to achieve company positioning and sales results.
• Multi million USD budget, P&L, multicultural and remote teams (up to 30 members) management as well as reporting to senior executives like President and Region General Manager.
• Responsible for the implementation of Headquarters marketing and sales strategies in local markets acting as an interface to align global and local plans with broad international exposure being part of projects and trainings in countries like Brazil, Sweden, UK, USA, Italy, Canada, Holland, Argentina, Chile, Ecuador, Colombia, Mexico, South Africa and Seychelles Islands.
• 5 years experience with legal company start up and labor issues, bank relationship, staff hiring, etc running a USD 1,5 million business.
• Experience on start ups creating and developing all relationships with customers, marketing suppliers, universities, associations, press, etc in order to build brand presence and awareness towards stakeholders.
• Native Portuguese, fluent in English and Spanish, Executive MBA degree. Two times award winner.
Marketing
• Management of different areas within the Marketing role like Strategy, Product Marketing, MarCom, PR, Social Media, Content Development, Web actions acting as spokesperson and creating integrated marketing plans aligned with financial objectives.
• Using Business Intelligence and scenario analysis I’ve developed marketing actions and programs that resulted in market share and sales increase dealing with diverse company stakeholders.
• Experience with Inbound Marketing developing websites, e-mail mkt, social media and mobile marketing as well as worked with broadband and value added services projects (SMS, Mobile Web, Mobile IM, etc)
• Brand management and development constructing communication strategy, brand manifesto, LA supporting structures and management of agencies like Ogilvy, JW Thompson, Publicis, Fleishman-Hillard, etc where I followed and implemented global policies in the LA region in order to build brand awareness.
• Start up of LA marketing department with activities definition and management (recruiting, internal processes, internal integration, market communications, external partners, job descriptions, structure, etc). Creation and policies structure development to align the region under a single brand identity.
• I managed regional ad campaigns, customer acquisition and loyalty programs, workshops and events sponsorship building booths up to 350m2 (over 3700sq foot), road shows improving brand and product line awareness.
• Experienced spokesperson with presentations to customers, events and press interviews with over 200 mentions in the media and several articles published in national and international magazines and websites.
Business Development
• Account strategy definition in order to build the sales pipeline, proposal construction including financial and value propositions as well as the generation of value added sales actions towards the market.
• Development of relationships with customer senior levels collecting information in order to build solid business plans that can show project feasibility from financial and service stand points.
• Solid experience interacting with large and small accounts focusing on how to promote, sell and package services as well as presenting complex concepts, company, product marketing, roadmap, etc.
• I won a prize after 8 months in the company for the development and presentation of a competitor replacement Business Plan to a large customer that generated a USD 8 million contract.
• Interface building showing current region market scenario in order to educate HQ about market dynamics, priorities and business opportunities focusing on company expectations vs local reality alignment.